Cloocast AB, 559251-4557, is a supplier of web streamed educations and products and documents compatible with them, hereinafter referred to as “the Platform”. Cloocast AB is responsible for personal data and is responsible for the organizational and technical security measures. You who are a user, ie either put your products up for sale or buy and / or stream material from the Platform, have your own login information for the Platform and are referred to below as the “User”.

Cloocast AB is responsible for the processing of personal data that you share with us when:

• you upload or download products on the Platform
• you receive login information and become a user of the Platform
• you buy something on the Platform
• you sell something on the Platform
• you have a question and / or contact us
• you visit our website and accept cookies

When you create an account and / or order something from

The platform we collect your contact information and company information. All users have registered contact information, login information and online identifications with us in order to use the Platform.

When streaming any of the Platform’s educations that generate a certification, we need the buyer’s contact information and company information as well as process educational information about the course. If you have a question or contact us regarding another matter, the amount of personal information and what it is can vary depending on which communication channel is used. Categories of personal information are usually contact information, online identifications, company information and the case itself, which contains the personal information that you have chosen to share with us.

Why do we process your personal data?

Cloocast AB collects this personal information about you as a user and customer in order to provide the products located on the Platform, fulfill commitments towards you according to agreement, and give you the best possible experience of both the Platform and what you buy, stream or download. It is needed for us to be able to identify you, administer your account, for statistical purposes, certify diplomas and certificates and to be able to provide you with news.

The personal information that is collected when ordering is needed to handle the order, invoice and send login information to you. All users’ personal information is needed to be able to give you access to the Platform, so that you can use the Platform, be able to create a processing history for you as a customer, be able to identify yourself and know which users and customers use the Platform.

Contact information, company information and information about which course you are streaming is needed to fulfill our commitments. We also process the information to send evaluation and carry out follow-up that you agree to. When you contact us via one of Cloocast AB’s communication channels, the information about you is used to be able to handle the case, be able to contact you and contribute to improving our service by saving the case in case of recurring questions. If you visit Cloocast AB’s website, you agree to cookies for the processing of your data.

Who do we share personal information with?

It is important to us at Cloocast AB that you feel safe with how we handle your personal information. Therefore, we are open about how we collect, process and save your information. We ensure that all information is processed with high security and is only available to those who are authorized. All personal information will not leave our servers under any circumstances, nor will your information be used for anything other than what has been mentioned above. The personal information will also not be disseminated or otherwise made available to third parties or sold to other companies. We ensure that your personal data is always protected with us, and that the processing follows both current data protection rules, internal guidelines and routines.

How long do we store your personal information?

Cloocast AB saves personal information about you as a customer as long as there is a customer relationship or is necessary to achieve the purposes described in this policy. Upon termination of the agreement, Cloocast AB will delete or anonymize your information within a reasonable time after the termination of the agreement, unless other Swedish or European law, court or authority says otherwise. Your information can be saved based on a balance of interests if there are security or financial reasons. How long your personal data as a user is stored with us varies depending on the purpose for which it was collected. You delete the account you create in the Platform yourself and the system administrator will then receive a notice. Personal data from other channels is deleted upon request and personal data that is processed for invoicing education is saved for as long as it is required as a basis for the accounting. Information collected when you contact us is stored as long as you are a customer / member with us to fulfill our commitment. At the end of the customer relationship, we can store it based on a balance of interests as history in case problems should arise. Storage is then limited to a system and with controlled authorization control.

Cloocast AB saves personal information about you as a customer as long as there is a customer relationship or is necessary to achieve the purposes described in this policy. Upon termination of the agreement, Cloocast AB will delete or anonymize your information within a reasonable time after the termination of the agreement, unless other Swedish or European law, court or authority says otherwise. Your information can be saved based on a balance of interests if there are security or financial reasons. How long your personal data as a user is stored with us varies depending on the purpose for which it was collected. You delete the account you create in the Platform yourself and the system administrator will then receive a notice. Personal data from other channels is deleted upon request and personal data that is processed for invoicing education is saved for as long as it is required as a basis for the accounting. Information collected when you contact us is stored as long as you are a customer / member with us to fulfill our commitment. At the end of the customer relationship, we can store it based on a balance of interests as history in case problems should arise. Storage is then limited to a system and with controlled authorization control.

You who are registered with Cloocast AB have several rights that you should be aware of. You have the right to request a register extract of what information is registered about you free of charge once a year, provided you have legitimate reasons. In some cases, you also have the right to data portability of the personal data. You have the right to have your personal data corrected if it is incorrect, incomplete or misleading and the right to limit the processing of personal data until they are changed. You have the right to be forgotten, but deletion of personal data can not take place if it is required to fulfill the agreement or if other Swedish or European law, court or authority decisions say otherwise, and if it is based on balancing of interests.

Should you think that there are no justifiable reasons or that the balance of interests is incorrect, you have the right to object to the treatment. You also have the right to withdraw consent, submit complaints about the processing to the Data Inspectorate, oppose automatic decision-making, profiling and object to direct marketing. If you want to know more, have questions about this policy and the processing of your personal data, want to delete or change incorrect information, you can contact us through the contact information available on Cloocast AB’s website.